Tips & FAQ
The following are questions that customers often have, the first question is most common
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Frequently Asked Questions
We service the most well-known brands of devices. If we do not list your device's brand for any reason, please inquire directly to the store to learn more about service availability.
Getting your device ready for repair is relatively easy. Follow these simple steps, and your device will be prepared to be checked in for repair when you arrive.
We offer a limited lifetime manufacturer warranty on all parts we use for our repairs. Each device may be different; inquire for more details.
Most repairs are typically done within a few hours, depending on the queue ahead of you, but some may take longer if we have to custom order parts 3 - 5 business days. Overnight shipping is an option before 4pm for a $25 upcharge.
Customer satisfaction is our top priority, so we ensure all your data is protected during and after any repair. We will only deliver internal marketing information if the customer consents.
We take pride in offering only the best repairs by expert technicians using our high-quality parts that guarantee that any service meets our company standards. We will only store your repaired device for up to 14 days. If abandoned for more than 14 days the device will be salvaged and recycled.